Shipping Policy

Country/Region

Shipping Time

Costs

United States

10-22 Days*

US$4.99

Free - orders over US$29.00

Australia

10-22 Days*

US$4.99

Free - orders over US$29.00

Canada

15-22 Days*

US$4.99

Free - orders over US$29.00

United Kingdom

10-15 Days*

US$4.99

Free - orders over US$29.00

*Notes: Due to the global events, flights decreased frequency and government restricted movement, which will delay the delivery of orders.

Standard Shipping After you place an order with us, you'll receive an order confirmation via email. This email will outline the estimated processing time for your order. Once each item in your order is shipped, you'll receive a shipment notification email. This email will provide you with the estimated delivery time for your item.

Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

How to track your order?

Locate your tracking email. You will receive an email with the header "A shipment from order #XXXX is on the way" (check your spam folder if you can't find it)

  • Tracking Number. In this email you will find your tracking number. It's very common to have multiple tracking numbers, and each unique tracking number will be separated by a comma.
  • Tracking Site. Once you've found your tracking number(s), head to our tracking website:https://1sansome.aftership.com, paste your numbers in the text box and click 'Track'
      • Errors. If your tracking number isn't working, please allow 3-4 days from the initial email for your tracking to update. If it still isn't working, email us at support@1sansome.com.